Q: What is your return policy?
A: We accept returns on defective or unused/unworn items within 30 days of delivery. Items must be in original packaging with tags attached. Contact us at support@flashbang-apparel.com to begin your return.
Q: How do I start a return or exchange?
A: Email us with your order number, reason for return, and any supporting photos (if defective). We'll provide a return authorization and instructions.
Q: Are there items that can't be returned?
A: Yes. We cannot accept returns on worn, washed, or customized products unless they are defective.
Q: Do I have to pay for return shipping?
A: If the item is defective or incorrect, we cover return shipping. For all other returns, customers are responsible for shipping costs.
Q: Can I exchange an item for a different size?
A: Yes! If we have the size in stock, we'll gladly exchange it. Contact us within 30 days of receiving your order.
Q: How do I know what size to order?
A: Each product page includes a sizing chart. If you're between sizes, we recommend sizing up for comfort.
Q: What if my item doesn’t fit?
A: No problem. You can request an exchange for a better size, or return the item if unworn.
Q: Are your sizes unisex?
A: Most of our products are unisex unless otherwise stated. Refer to the product description for fit details.
Q: When will my order ship?
A: Most orders ship within 3–5 business days. You’ll receive a tracking number once your order leaves our warehouse.
Q: Where do you ship?
A: We ship worldwide. Shipping rates and times vary based on your location and will be shown at checkout.
Q: How can I track my order?
A: You’ll receive a tracking email once your order ships. If you haven’t received tracking after 5 business days, email us at support@flashbang-apparel.com.
Q: What if my package is lost or stolen?
A: We’ll do our best to help. Contact us with your order number, and we’ll investigate the issue. For added protection, we recommend Route Package Protection at checkout.
Payments & Discounts
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
Q: Do you offer discounts for military or first responders?
A: Yes, we’re proud to support our service members and first responders. Contact support@flashbang-apparel.com for verification and a discount code.
Q: Can I use more than one discount code?
A: Only one discount code can be applied per order.
Products & Materials
Q: What materials do you use?
A: Our apparel is crafted from premium, breathable fabrics including 100% cotton, poly-blends, and performance knits. Check product descriptions for specific fabric details.
Q: Are your products printed to order?
A: Yes. To reduce waste, many of our items are printed on demand. This may affect delivery times slightly, but it ensures better quality control and environmental responsibility.
Still need help?
We’re here for you. Email us anytime at:
support@flashbang-apparel.com
We typically respond within 24–48 hours (Mon–Fri).
Please complete the form below to request a return or exchange. Once submitted, we will email you a Return Authorization Number and instructions.
Please email photos to: support@flashbang-apparel.com with your Order Number + RA Number in the subject line.
Once completed, please email this form to:
📧 support@flashbang-apparel.com
We will review your request and respond within 1–2 business days with next steps.
